Communication With Stakeholder
You should communicate transparently, timely, and understandably with all involved parties throughout the project and build a collaborative relationship.
For you, this means: regularly sharing progress and findings with the client, answering team members' questions, or explaining unexpected challenges to a publisher. It's important to tailor the communication to the stakeholder - just like with the previous skills - and to combine active listening with clear informing.
By communicating effectively, you build trust. As an advisor, you must also be able to convey bad news or risks in an honest way and manage expectations.
Starting Points
Key Points
- Schedule regular contact moments with important stakeholders (e.g., weekly update or demo) to maintain engagement.
- Be transparent about progress, but also about problems: explain bottlenecks in time along with your approach plan, so no one is surprised.
- Actively listen to feedback or concerns from stakeholders and address them - show that you take their input seriously and incorporate it where possible in your advice.
- Maintain a professional relationship: i.e., politeness, keeping agreements, not reacting defensively to criticism, and building trust through honesty.