Problem Analysis

Problem analysis is the thorough understanding and delineation of a problem before seeking solutions. In the context of creative technology, "the problem" can range from a user problem (e.g., "users struggle with the interface"), to a technical problem (e.g., "the prototype fails when multiple sensors are active"), or a client request ("we want to create an interactive installation that engages visitors with environmental data").

This skill is important because a misunderstood problem can lead to the wrong product – you don't want to end up with a beautifully crafted answer to the wrong question.

Starting Points

• Problem analysis (ICT Research Methods)
• Problem Analysis (Taalwinkel HvA)

Key Points

• You formulate a clear problem statement in your own words, indicating who experiences the problem and what the problem exactly is. This also includes the scope: what falls within and outside the problem.
• You show which questions were asked and which techniques were used to analyze the problem.
• You demonstrate an investigative attitude by making assumptions explicit and validating them.