Skip to content

Communication With Stakeholder

You should communicate transparently, timely, and understandably with all involved parties throughout the project and build a collaborative relationship.

For you, this means: regularly sharing progress and findings with the client, answering team members' questions, or explaining unexpected challenges to project partners. It's important to tailor the communication to the stakeholder - just like with the previous skills - and to combine active listening with clear informing.

By communicating effectively, you build trust. As a creative technologist, you must also be able to convey technical complexities, design decisions, or implementation challenges in an honest way and manage expectations.

Starting Points

Key Points

  • Schedule regular contact moments with important stakeholders (e.g., weekly update or demo) to maintain engagement.
  • Be transparent about progress, but also about problems: explain bottlenecks in time along with your approach plan, so no one is surprised.
  • Actively listen to feedback or concerns from stakeholders and address them - show that you take their input seriously and incorporate it where possible in your solutions.
  • Maintain a professional relationship: i.e., politeness, keeping agreements, not reacting defensively to criticism, and building trust through honesty.