Communication With Stakeholder
You should communicate transparently, timely, and understandably with all involved parties throughout the project and build a collaborative relationship.
For you, this means: regularly sharing progress and findings with business stakeholders, answering team members' questions, or explaining technical challenges to executives. It's important to tailor the communication to the stakeholder - technical details for IT teams, business value for executives - and to combine active listening with clear informing.
By communicating effectively, you build trust. As a Digital Business Engineer, you must also be able to convey technical constraints or business risks in an honest way and manage expectations about digital transformation initiatives.
Starting Points
Key Points
- Schedule regular contact moments with important stakeholders (e.g., weekly status updates or solution demos) to maintain engagement and alignment.
- Be transparent about progress, but also about challenges: explain technical constraints or integration issues in time along with your approach plan, so no one is surprised.
- Actively listen to feedback or concerns from stakeholders and address them - show that you take their input seriously and incorporate it where possible in your solution design.
- Maintain a professional relationship: i.e., politeness, keeping agreements, not reacting defensively to criticism, and building trust through honest communication of both opportunities and limitations.