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Communication With Stakeholder

You should communicate transparently, timely, and understandably with all involved parties throughout the project and build a collaborative relationship.

For you, this means: regularly sharing progress and findings with business stakeholders, answering team members' questions, or explaining technical challenges to executives. It's important to tailor the communication to the stakeholder - technical details for IT teams, business value for executives - and to combine active listening with clear informing.

By communicating effectively, you build trust. As a Digital Business Engineer, you must also be able to convey technical constraints or business risks in an honest way and manage expectations about digital transformation initiatives.

Starting Points

Key Points

  • Schedule regular contact moments with important stakeholders (e.g., weekly status updates or solution demos) to maintain engagement and alignment.
  • Be transparent about progress, but also about challenges: explain technical constraints or integration issues in time along with your approach plan, so no one is surprised.
  • Actively listen to feedback or concerns from stakeholders and address them - show that you take their input seriously and incorporate it where possible in your solution design.
  • Maintain a professional relationship: i.e., politeness, keeping agreements, not reacting defensively to criticism, and building trust through honest communication of both opportunities and limitations.